Failed to check whether remote installer service is available Managed Server Reinitilization Procedure To force Veeam Backup & Replication to reinitialize the connection to a managed server, edit the managed server within the Veeam Backup & Replication Console and proceed through all steps of the Edit Server wizard. java -Xdebug -Xrunjdwp:server=y,transport=dt_socket,address=8080,suspend=n yourServer Feb 8, 2023 · Stack Overflow for Teams Where developers & technologists share private knowledge with coworkers; Advertising & Talent Reach devs & technologists worldwide about your product, service or employer brand Aug 5, 2016 · Could you check if remote UAC is enabled? If this is you can disable it with the following reg key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System. exe -port 6160). Mar 22, 2024 · To deploy the Veeam Installer Service on Linux machines, Veeam Backup & Replication uses the SSH connection. Jan 24, 2024 · The resolution is to install Microsoft KB 5034127 on the Veeam server. OwningProcess You can also use the Windows netstat command. More information can be obtained by request "LocalAccountTokenFilterPolicy" in Google. Log in to the source that is unable to connect to the Backup Agent. Reason: Failed to check whether remote Installer service is available. Check if you have local administrator privileges on computer LANIP. Exception: [This server] Failed to check whether remote Installer service is May 20, 2019 · If i try to install the backup agent, I get the errore: "Unable to install backup agent: cannot connect to Access denied". Turning it off will *sometimes* allow it to install, but will still fail due to #2 below. Thanks Regards. Nov 18, 2024 · Reason: lSRVDOMAINEXXX] Failed to check whether remote Installer service is available. In Veeam software at section backup infrastructure i rescanned all servers and i also set my credentials again. ? Jan 15, 2020 · Hello, That sounds like a technical issue. OPERATIONAL Jun 1, 2023 · Also, if you check the log folder here - C:\ProgramData\Veeam\Backup this might also help to determine the issue. Reason: Access is denied. Jul 18, 2024 · Failed Unable to install backup agent: failed to connect to [computer name] Error: Access is denied. Got it fixed with the help of Veeam support. –I will have to repair the installation. In 2022 there was a MS update that hardened DCOM security. ad. TryConnect(String srvName, VeeamDeployer veeamDeployer, String ip, Int32 port, Exception& exception Solution. Function name: [GetSvcVersion]. VEEAM02 exists. 2020 15:02:26] <01> Warning [servername] Failed to install Installer service on ipaddress:11731. Failed. crt file for the following Certificates: Oct 16, 2023 · Error: Failed to find valid gateway server for non-scheduled repository Backup Repository 2: [JKTVEEAM02] Failed to check whether file or folder \\fileserver\BACKUP. example. RPC and WMI Service Unavailability: To check whether the RPC and WMI Services are running in the remote machine: In the remote machine, go to Start → Run → services. Check if other service is using your port. If you find that the Veeam Backup Service on the Veeam Backup Server is not started, start it. Aug 10, 2021 · Recommended solution: From my log reviews and programs installed on my Server, It seems Veeam Backup and Replication was not correctly installed as I never got any installation success message. If there is, verify they are started? If the Veeam services are there and they are started, manually uninstall them, then reinstall them. Note: This stage can be skipped if the Windows machine was added to the Protection Group via IP address. 8-On the Ready to Install page, click "Change what to keep". From the Veeam Backup Server, use nslookup to check the IP of the Windows machine that is failing to rescan. The another try get error Jan 28, 2015 · All the clients that the remote agent is going to are WIndows 7 based machines. ODD. The Veeam Installer Service for Linux (veeamdeploymentsvc) runs the Feb 9, 2015 · Veeam Community discussions and solutions for: Backup Job between two Sites of Veeam Backup & Replication May 24, 2017 · I noticed that those servers which were upgraded successfully to paid edition have two veeam services running: VeeamEndpointBackupsvc and VeeamDeploySvc (C:\Windows\Veeam\Backup\VeeamDeploymentSvc. Oct 19, 2022 · The RPC service is stopped/failed on the remote computer. 253] Failed to check whether remote Installer service is available. Open user menu. Nov 17, 2018 · The step i did to solve this problem is as below: 1. May 8, 2024 · Look on the physical Windows computer and see if there are Veeam services there. [11. The Dynamic RPC range is blocked by firewalls installed between your computer and the remote computer. Unpack Service Setup File. Mar 20, 2021 · On event Log, I have : Veeam. X:6160. If you’re trying to use Veeam Backup & Replication server to deploy the Veeam Backup Agent on a Windows system, you may receive the following “Service cannot be started” error message in your Windows Application logs in the Event Viewer: Service cannot be started. Please provide a support case ID for this issue, as requested when you click New Topic. The RPC server is unavailable RPC function call failed. (ERROR_BAD_NETPATH). - and the folder pops up. Then all you need is a reboot of the server and it should work fine. CProxyRawDeployerService. 1] Failed to check whether remote Installer service is available. Sadly non of these points is the issue. Feb 13, 2025 · Hi Jimmy, By chance are you sharing any components (proxy, repository) between the two servers? Very likely, one of the DLLs in C:\Windows\Veeam got replaced on the server in question -- you can confirm this by checking C:\Windows\Veeam\Backup and checking the Properties > Details of the VeeamDeployment. 11. CDeployerService. 2. Resources. " So maybe there's a bug in VBR where if you add a windows machine manually then during rescan it fails to use the configured port 4160 and still tries to use 6160? Oct 29, 2013 · This just started after the WSS machine hosting our VDMKs had Acronis B&R installed on it to backup the file shares on that server. Exception: [This server] Failed to check whether remote Feb 28, 2020 · "Unable to install backup agent: cannot connect to 192. edu] Failed to check whether remote Installer service is available. Check to see whether the logon service account has Log on as a service permission to start the Windows service: More information. 168. 9-Now, you select "Keep personal files and apps". 2. #1 Global Leader in Data Resilience Dec 12, 2019 · I am trying to install a Veeam Backup and Replication agent to an Exchange server, but it fails on me with the following error: “Installing package Veeam Agent for Oct 24, 2019 · In my case, there was a problem with the so-called "Remote UAC". In my case, I changed from 8000 to 8080. Please open a case with technical support and share the case ID here. I used the PowerShell method listed in the KB article to check the port usage. If the service is not present, Veeam Backup & Replication will install the Veeam Deployment Service and initiate a connection to that service over port 6160. [192. 1. X. net] Failed to check whether remote Installer service is available. CConnectionFailedException: [This server] Failed to connect to Installer service I appreciate your help. 2 If yes, then you need to change your properties in project. TestConnection(String srvName, CCliVeeamDeployer veeamDeployer, WindowsIdentity identityForImpersonationOrNull) Sep 21, 2023 · Ensure DNS Resolution is Correct. The RPC Endpoint Mapper port TCP/135 is not accessible on the remote computer. 3 is a local network. Complete the steps in the task. Jul 25, 2023 · 192. You have networking problem not related to Git at all. Target machine: [server. 3 Change your address, any available address. If not, start those services. I tried disabling my firewall momentarily to see if it was a port issue. Open main menu. 28] Failed to check whether remote Installer service is available. Exception: [This server] Failed to discover Installer service. If you choose Remote Installer Services, the wizard launches a task to install the agent with Patch Manager. Work on network configuration or ask network admins for help until you can do ping 192. Sep 8, 2017 · Code: Select all Veeam. Fix kb1774, Unable to Add Machine With RAS (Remote Access Service) Enabled. ---> System. xx. TestConnection(String srvName, VeeamDeployer veeamDeployer)\n at Veeam. " or Machine doesn't have identifiers. ProxyProvider. Nothing is the only option that will be available if your installation media doesn't match the installed Windows 11 version or language. properties. Top. I saw that in windows run I am able to open that '\\[ipredacted]\ADMIN$'. . Product. Jan 25, 2018 · You can use the ping command to check whether the Barracuda Backup IP address is accessible from the source. These steps must be performed on the machine where Veeam Agent for Microsoft Windows is failing to deploy. Install WMI Providers; Install the Patch Manager Agent (for remote computers) Select an option: Install using Remote Install Service; Create a WSUS Installer Package; Install using Remote Installer Services. It's prevent to connect to admin share with the local admin credentials. RPC function call failed. Dec 1, 2022 · The KB article references checking for the installer service port of 6160, but the same process can be used to check the transport service port of 6162. Apr 21, 2016 · The Veeam Backup Service is set with the startup type "Automatic (Delayed Start)," this means that when the OS has just booted, it may take up to 3-5 minutes before the service starts. TestConnection(String srvName, CCliVeeamDeployer veeamDeployer, WindowsIdentity identityForImpersonationOrNull) Warning Access refused. 3 I was hoping to re-enable UAC remote restrictions once I got the connection working. I know that my credentials are valid, because I can browse to the host's admin share from my VBR server, deploy a Veeam agent for Windows, and add the host as a generic Managed Windows Server (this installs the Transport and Installer service) Dec 19, 2017 · I also can not install or upgrade VAW remotely. Aug 31, 2023 · 8/31/2023 10:00:51 AM Warning Failed to connect to GCP plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it xx. at last i restarted server and the problem was solved. Like Shane said - more details the better - version, Veeam, Agent, etc. Internal to your office or VPN. Try restarting the Veeam Services. Aug 20, 2019 · I'm getting failed to connect to host LANIP Access Denied or timeout expired. Failed to connect to share '\\[ipredacted]\ADMIN$'. It might be that one of the services is not responding. Veeam. dll file there. Exception: [This server] Failed to check whether Jun 23, 2021 · Info [RPC] Creating persistent connection to ADMIN$ shared folder on host [<servername>]. When I run the installed, I see The full install, then 4 options on the right hand side: Veeam B&R, Veeam Backup Enterprise Manager, Veeam B&R Console, Enterprise Application Plug-ins. After deployment, the Veeam Installer Service will communicate with backup infrastructure components and get updates from the backup server without the SSH connection. Invalid Credentials. Ping the IP address of the Barracuda Backup appliance. Check whether the services Remote Procedure Call and Windows Management Instrumentation are running. The scenario I have is a Windows Server 2012R2 Standard running Hyper-V (not attached to a domain). To do this, run the Veeam setup Feb 13, 2025 · Check the DIAHostService logon service account in the Windows service panel. The Veeam Backup Service is unable to start. Jan 15, 2025 · Learn how to troubleshoot Remote Procedure Call (RPC) errors that occur during computer-to-computer communication. Possible reasons: 1. One other issue I have is I cant add a standalone (Workgroup) hyper-v host with a local user account to veeam inventory. Specified host is not a Hyper-V server. This error indicates that Veeam Backup & Replication could connect to the remote machine's OS successfully. TryConnect(String srvName, VeeamDeployer veeamDeployer, String ip, Int32 port, Exception& exception)\nThe RPC Mar 27, 2017 · If that fails, it will then connect to the Windows machine via RPC and check if the VeeamDeploySvc is present, and if present, attempt to start the service. 10x:9xx Thnanks in advance May 20, 2024 · This topic describes how you can deploy the Veeam Installer service setup file to remote computers using GPO. After connecting, it found that the Veeam Installer Service was installed and was able to start the service but could not connect to it. 28] Failed to connect to Installer service. The RPC server is unavailable. Common. Oct 7, 2020 · Code: Select all Service cannot be started. ---> Veeam. Function name May 26, 2019 · Stopping the print spooler, restarting the Veeam installer service then starting the Print Spooler resolved it, but if it is consistent, the Veeam ports can be modified in: Backup Infrastructure > Microsoft Windows > %backupserver% properties > Credentials > Ports Mar 14, 2022 · Code: Select all Service cannot be started. PC with VAW used previously: Cannot connect to K3PC01 Details: The network path was not found. Get a demo. we have already opened a support ticket and are waiting for feedback That is great. From the DigiCert certificate page, download the . net:6160]. The Windows firewall, if on, will block the install. i restarted after the installation and everything went smoothly. Dec 14, 2020 · Failed to discover installer service Failed to check whether remote installer service is available check this thread Feb 12, 2021 · Hi Alex, you need to provide a support case ID, not your support contract ID number. Info [RPC] Making sure that the deployment service installed on host [<servername>]. The Veeam Installer and Transport service msi installers can be located on the Veeam server at the following location: Mar 17, 2021 · 2021/03/17 12:12:57 :: Unable to install backup agent: cannot connect to Computername. I receiving errors: NEW PC - Unable to install backup agent: cannot connect to K3PC04 Error: Failed to resolve host name 'K3PC04'. May 23, 2019 · Manual installation of the Remote Agent for Windows Systems (RAWS) works fine, but when attempting to install or upgrade it via the push install method fails at the Feb 24, 2024 · 7-Wait for the setup program to check for the available free space. Two things I've noticed - whether they help or not, that'll be up to you: 1. About. msc. Warning [<servername>] Failed to install Installer service on <servername>:11731. The server which run the Veeam B&R seems seeing the Windows workstation and viceversa. You must create an MST file with custom configuration parameters and use this MST file to deploy the service on remote computers. Without case number, the topic will eventually be deleted by moderators. The network path was not found. Exception: [This server] Failed to check whether If I attempt to install the agent I get this error: ----- Veeam Backup and Replication ----- [server. Unpack the content of the service setup file: Jun 10, 2009 · Check your port in Resource Monitor > Network. CConnectionFailedException: [This server] Failed to connect to Installer service. then save. Dec 9, 2013 · Reason: [192. 1. net Error: [Computername. Exception: [This server] Failed to check whether remote Dec 19, 2022 · Veeam. For additional information and ping command options, refer to the Microsoft TechNet article Using the ping command. Get-Process -Id (Get-NetTCPConnection -LocalPort 6162). Also, these updates were missing and therefore, Veeam installation failed. 3 and tracert 192. Exception: [This server] Failed to check whether Veeam. sysproza. If neither of the preceding two resolution patterns applies in your case, try to collect the following Windows event logs: Apr 6, 2018 · Download and Install Missing Certificates. 253 Error: [192. I go to services. Feb 13, 2017 · Reason: [vm-pxy-pe2-esx1. at Veeam. Backup. Jun 23, 2022 · Warning Failed to connect to Installer service on X. Create a DWORD value called LocalAccountTokenFilterPolicy and assign it a value of 1. Step 1. Jun 20, 2013 · When trying to add a Windows Server that has the Remote Acces role enabled to Veeam Backup & Replication as a Managed Server, the operation fails with: Failed to check whether remote installer service is available. If that doesn’t work, check the rpc services. Is one of these what I need to install? Oct 13, 2020 · The first troubleshooting step you can do from your side is to update your Windows backup server (that is added as a managed one in your VBR console) through Powershell once again as Installer service is deployed in scope of a server (Windows or Linux) update/add: Nov 11, 2020 · [11. Such communication can involve Windows Management Instrumentation (WMI), SQL Server, Active Directory operations, or remote connections. msc and restarted Veeam Installer Service. 2020 15:02:26] <18> Info [RPC] Making sure that the deployment service installed on host . Warning RPC function Sep 10, 2021 · Rescan fails with "Unable to install backup agent: cannot connect to Error: Known agent have the same bios uuid but different connection point . Sep 29, 2015 · Failed to check whether remote Installer service is available. Reason: [IHYPV1] Failed to check whether remote Installer service is available. kbvb oqbvnmdh opofsid lycy suqa qollly ithoe xqjzz zyrkel agqk awmu xxs lpnts afjwh psvosdr