Veeam unable to create elevated ssh connection.

Veeam unable to create elevated ssh connection 4 LTS Vm I brought up about a week ago. Looking at the proxy appliance logs, it looks like every appliance tried to reach a different IP (probably its own IP or another appliance’s IP address, not sure) Jan 10, 2024 · Has anyone experienced this issue after performing the Veeam v12. Switching to Renci SSH. Sep 10, 2021 · Veeam; Rescan fails with "Unable to install backup agent: cannot connect to Error: Known agent have the same bios uuid but different connection point . When the Linux OS has been installed in the VM, we need to configure in Veeam the new VM as Backup Proxy. 2. " Rescan fails with "Unable to install backup agent: cannot connect to Error: Known agent have the same bios uuid but different connection point . Sep 3, 2024 · So I have the same issue. Jun 9, 2021 · Configure Linux Backup Proxy in Veeam. mkdir . Enable MFA. But Issue: But I need close the root account. Everything works great! My question is: In a scenario where all the VMs, physical servers and Veeam server are lost, where all I have are the immutable backups, how should I approach the repository? What I did so far was: Feb 12, 2021 · 2021-02-09 11:50:00 :: Unable to install backup agent: cannot connect to anotherawesomeserver Error: Failed to get path for 'veeaminstaller' utility for OS platform 'Unknown' Both VMs have a virtual disk with ext4 for boot and btrfs raid1 with multiple passed-through disks for data. Right-Click the Start button 2. I'm using the latest Veeam v12 release and AHV plugin and i try to add a Nutanix cluster (running Nutanix version 6. Jan 30, 2024 · Warning Failed to connect to Red Hat Virtualization plug-in: Failed to login to platform service: The remote certificate is invalid according to the validation procedure. On of the reasons why hardened repository is called so is that it does not require an SSH to operate at all (provided that the initial setup which occurs via SSH was successful), regardless of whether it is Windows agent or Linux agent. " Then provide credentials for a non-root account that can elevate via sudo. You do not need Root to use a Veeam Linux Repository. 225 Error: Unable to create elevated SSH connection: sudo failed and failover to su has failed (Failed to check fingerprint) Solution: I was open root user. Jun 16, 2022 · Processing ALWAYS-ON-1 10. 3) Update Backup Repo in VBR Console with Single Use Credentials. After that I tried the rescan again and everything worked as is should: Success Dec 2, 2021 · Unable to establish connection to host 54. " A few of the centos boxes were also reporting that mlocate was not installed. Connect the Gateway Server; Open an Administrative PowerShell Window Tip: 1. msi Run the MSI Agent for Windows. Veeam has access to the network but will timeout connecting to the appliance. Due to the way VIX operates, it is blocked by Windows User Account Controls. Since Linux Backup Proxies require Veeam Data Mover Service, make sure the user account you specify is a root user or a user elevated to root. Aug 3, 2023 · Remember to assign at least one account the role of Veeam Backup Administrator. Oct 29, 2024 · At the SSH Connection step of the wizard, specify the account with non-root permissions you want to use to connect to the Linux server. ssh; e. to only that account. Tap the Apr 1, 2025 · In the SSH Port field, specify a number of the SSH port to connect to a Linux machine. However, this behavior may be disabled if the AutoShareServer value is set to 0 in the HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters key. Apr 1, 2025 · In the Passphrase field, specify a passphrase for the private key on the Veeam Backup for Microsoft 365 server. Jan 31, 2022 · 3. I get the error: "Unable to install backup agent: cannot connect to 127. This option becomes available after you have entered your credentials. They asked about my proxies which is set to all Veeam defaults. - Keep It Simple and Straightforward. Feb 11, 2022 · The Quantum is out of warranty, and a couple of weeks from being replaced. X. Jul 17, 2023 · Once you have entered the Managed Credentials, you just need to edit the user in which you want to create the Veeam BR and Linux server connection with. chmod 700 . Veeam tries first to connect by RPC and fallback to VIX. Veeam Backup & Replication will start using a FIPS compatible SSH library to connect to the Linux server. 15. Configuring Advanced Settings When I run the installed, I see The full install, then 4 options on the right hand side: Veeam B&R, Veeam Backup Enterprise Manager, Veeam B&R Console, Enterprise Application Plug-ins. Create Private Key: ssh-keygen -C “Key for Veeam Linux user Backup” -O no-x11-forwarding -O no-port-forwarding -O no-agent-forwarding Note: Use a Passphrase password(if you leave blank, will not use a Passphrase ) to use in the Veeam Section. particulars are openssh (latest and greatest) . I install the worker, it works for 2-3 days and then I get these: Failed to obtain an IP address issues. how can I do? 2. Apr 3, 2023 · Hi, Support case #05980400 , but i though i might try here as well. 5. Jul 22, 2020 · Veeam Community discussions and solutions for: Restore problem cant mount restore point of Veeam Backup & Replication Sep 19, 2017 · This has been my experience also. We have check our suduoers file and user as the correct permission. Nov 3, 2022 · On the SSH Connection page of the Wizard, Click Add and select "Single-use credentials for hardened repository" Click Next through the pages of the Wizard, and finally, Click Finish to save the changes. 4) Remove Repo User from Sudo sudo deluser repouser sudo. 3. Failed to login to host: 'X. Make sure the servers are physical secured. 2) Add Repo User to Sudo sudo usermod -aG sudo repouser. ssh/authorized_keys May 25, 2012 · I've seen others have issues with veeam and vcenter and seeing the message unable to ssh connection with any connection point. May 20, 2019 · If i try to install the backup agent, I get the errore: "Unable to install backup agent: cannot connect to Access denied". Nov 14, 2019 · Enable FIPS-compliant mode in Veeam Backup & Replication; Edit Linux Server wizard without changing the server properties — click Next, Next, and then click Finish. sudo su – veeam-svc-acct; c. By default, port 22 is used. 1 Error: The user name or password is incorrect". touch . At the point when i've entered my cluster fqdn and selected my credentials (a local user on the cluster with admin role assigned), Jan 31, 2022 · Overview. 41 Error: Unable to perform application-aware processing because connection to the guest could not be established Failed to create VM recovery checkpoint (mode: Veeam application-aware processing) Details: Unable to perform application-aware processing because connection to the guest could not be established Jul 18, 2024 · Failed Unable to install backup agent: failed to connect to [computer name] Error: Access is denied. msi. Veeam Backup & Replication will upload and start Veeam Data Movers through the SSH connection when Veeam Backup & Replication addresses the server. Failed to connect to share '\\[ipredacted]\ADMIN$'. Dec 17, 2020 · Server does not support diffie-hellman-group1-sha1 for keyexchange [15. Mar 9, 2023 · 1) Enable SSH sudo systemctl start ssh. Some of the documentation I have found appears to conflict so could anyone please guide me in the right direction of what needs to be done? May 2, 2020 · 1. . SshNet. I make that SSH connection from the Veeam server using Putty before Veeam tears down the appliance. The server which run the Veeam B&R seems seeing the Windows workstation and viceversa. As this is an OS Level change, Veeam Support is unable to assist with deployment. I installed the mlocate utility with yum to resolve that issue. cat >> . sudo adduser veeam-svc-acct; b. VAWRedist. - and the folder pops up. Also do not use SUDO. Unable to install backup agent: cannot connect to 10. Jul 19, 2015 · Server does not support diffie-hellman-group1-sha1 for keyexchange <18> Warning Failed to create Granados SSH connection, switch to Renci SSH. So if you can connect by RPC there is no need to fix the VIX connection. (Renci. To allow VIX to work you need several things: Sep 21, 2023 · Ensure that the ADMIN$ Share Is Active. X', port: 22, user: 'root', elevation to root Best Practices for Hardening Veeam Backup Repositories based on Linux are: 0. When backing up the Oracle archive logs for a Linux VM, I first make an ssh connection from the Veeam server to Linux. Warning No suitable authentication method found to complete authentication (password). But this credentials are Aug 24, 2017 · Code: Select all Failed to mount restore point Unable to connect by SSH to appliance. Tap the "a" key 3. Upon troubleshooting, I try to start the VM manually, and it doesn’t boot (doesn’t even reach BIOS) and CPU is 90%+. These credentials must be single-use. The change is the passed-through disks. (ERROR_BAD_NETPATH). I have verified that appliance is fully functional and the disks are mounted by connecting to it with SSH. May 22, 2015 · Unable to install backup agent: cannot connect to server name Error: Unable to create elevated SSH connection: sudo failed and failover to su option is disabled The agent has already been installed. Mar 17, 2015 · In this case, Veeam Data Movers will be non-persistent. Case: it's dkms not installed. The default is 30 retries. The solution is quite simple. Mount your Veeam VBR installation ISO and run the VAWRedist. Jun 8, 2021 · Thanks Natalia. Jul 5, 2013 · To do so, create the following registry value on the Veeam Backup server: Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\ Value Name: AgentMaxReconnectRetries Value Type: DWORD (32-bit) Value Value Data (Default): 30. Common. ssh/authorized_keys; f. Unable to install veeam agent. . Nov 19, 2020 · "Unable to create elevated SSH connection: sudo failed and failover to su option is disabled". Jun 14, 2022 · Connect to the Gateway Server you assigned in Step 1 and perform the Isolation Test. Turns out it's looking like it's a bug in the Veeam software that reverts the /mnt/repofolder ownership/perms back to root once it's added in the veeam console which in turn prevents the repo user veeam leverages from being able to create subfolders for actual job storage. 1. Jan 15, 2018 · Veeam Community discussions and solutions for: Failed to connect to Oracle Details: Failed to logon user of Veeam Agent for Microsoft Windows Jun 21, 2019 · Veeam is able to login to my workstation. 168. Server does not support diffie-hellman-group1-sha1 for keyexchange Jul 23, 2024 · When you select the Add unknown hosts to the list manually option in Veeam Backup & Replication settings, you need to validate SSH fingerprints of untrusted Linux servers and Linux VMs manually in the Veeam Backup & Replication console. This change will affect the quantity of DNS requests sent by the Veeam Backup & Replication server. chmod 600 . I'm not using a protected group but an individual computer. I am using Veeam 11 version. *NOTE* In Veeam Backup & Replication version 11, persistent Veeam Data Movers are required for Linux servers with the backup proxy role assigned. This timeout is used to wait for connection to the in the veeam create a new credential username:backupuser password:wellwhatyathink put a tack at: Elevate specified user to root Safer would be to replace the backupuser ALL=(ALL) NOPASSWD: ALL backupuser YOURVEEAMHOSTNAME=(root) NOPASSWD: 'what ever command it is veeam runs to index the filesystem' But I wouldn't know what that command would be. That's a shame as that reg key looked like what I needed but it seems it's mainly aimed at deploying a proxy to a Linux VM in Azure, which is not what I am doing. Oct 16, 2023 · Hi Handian This looks like it could be a known issue. Connect to the AWS Amazon Linux 2 instance that will be added as a managed server in Veeam and complete the following tasks: a. for Veeam, that can access the folder where you store backups. However, when I launch Putty from the Veeam menu, I am able to SSH into that server (same port, same credentials). Mar 15, 2022 · Yes this is new configuration i am testing this for the first time as we are planning to implement Veeam with Immutability option. If you specify data for a non-root account that does not have root permissions on a Linux server, you can use the Non-root account section to grant sudo rights to this account. Jun 3, 2016 · Hi, I have a question about backing up a Linux VM with Oracle installed. This will isolate whether the communication issue is a problem within Veeam Backup & Replication or the environment itself. 5) Disable SSH sudo systemctl stop ssh Future updates (v12 to a later version) will not require that process and SSH anymore Dec 14, 2022 · When adding or editing the Linux server within the Veeam Backup & Replication console, on the SSH Connection tab, click Add and select the option for "Single-use credentials for hardened repository. if we use sudo he doesnt ask for password. The error, however, is still written in the logs: Warning Failed to establish SSH connection. SshAuthenticationException) Aug 28, 2015 · Starting with Veeam Backup & Replication 11, an additional SSH library is used, allowing for an expanded list of supported Ciphers, Key Exchange Algorithms, and MAC Algorithms. In this specific case, I was simply playing around with Veeam backup job settings with a Veeam Backup and Replication Server hosted on a VMware Cloud on AWS (VMC) cluster. 39. Nov 28, 2024 · To configure SSH settings, click Advanced. Add the VM as a new Managed Server Jan 15, 2020 · 2022-07-14 16:05:51 :: Unable to install backup agent: cannot connect to xxx Error: The network path was not found. Our Veeam environment is configured to utilize vSphere backup tags (which includes both Windows and Linux VMs). Veeam B&R will ask you were it can deploy a small VM called a Linux FLR helper VM or something like that. ” Sep 10, 2021 · Veeam Support strongly suggests you review this change carefully and understand the effects of implementing such change. I shut it down to pull it off the rack and make space for the replacement; when I brought it up, the Veeam server can no longer use it. ssh/authorized_keys; g. The support technician said that the connection to the backup target is "timing out while attempting to run the tasls to process the VM". Note: By default, the ADMIN$ share is automatically created when the Server service starts. 5. 02. Jan 29, 2015 · VIX - Veeam connects to the ESXi hosts and opens a network less connection to the VM by using the VIX communication channel of the VMware Tools. The default value is 30000 milliseconds. For a Linux FLR, Veeam B&R will ask you some questions the first time. In the SSH Timeout field, specify the SSH connection timeout. 4. 0. In the SSH Settings window:; In the Service console connection section, specify an SSH timeout. Dec 6, 2022 · I'm having an issue with several different customers where the hardened Linux repo is losing its connection to the Veeam server after several days and no changes have been made it just stops working. Finally a breakthrough with support today after a 3rd rebuild of the linux server. I had to allow file and printer sharing (inbound rule) for ipv4 and i had to disable the windows firewall for private und domain networks. Jan 30, 2025 · In the SSH port field, specify a number of the SSH port that you plan to use to connect to a Linux server. However, I'm seeing this with an Ubuntu 14. When I proceed this "properties-wizard" and check "Run discovery when I click finish", then Veeam isn't able to login to the workstation any more. Cannot find Linux guest credentials. 5 LTS) to VBR infrastructure. Mar 9, 2024 · After a short search I realized that the redistributable package for Veeam Agent for windows had been corrupted. Dec 19, 2017 · Veeam Community discussions and solutions for: [Protection Group]Unable to install backup agent of Servers & Workstations Feb 27, 2023 · Hi It looks like your backup folder Repository-A doesn't have the right owner. Aug 3, 2023 · Some tasks may not display these errors and instead behave as if the SSH connection failed. In Veeam, when I refresh the backup repository, it fails, saying “unable to create elevated SSH connection: sudo failed and failover Aug 1, 2012 · Using "root" or any other username, I get the message "User authentication failed" on the SSH Connection screen. This may be increased as needed. It happened after I migrated from the VBR server with SQL Express to the new VBR server with PostgreSQL. RPC is faster than VIX. Your Repo User must be owner of the folder Repository-A and it's subfolder/files. I've installed Veeam Agent on a Linux Server following stephttps:/ Jul 8, 2013 · Veeam Backup & Replication uses the VIX API as a network-less connection method to perform Guest Processing when a VM cannot be contacted directly via RPC. 10/9/2020 5:22:31 PM 24 (8308) Error: Server does not support authentication algorithm diffie-hellman-group1-sha1 for keyexchange Sep 8, 2022 · So this s after I created the DWORD as above and set that to a value of '1' and rebooted the B&R server. Server does not support diffie-hellman-group1-sha1 for keyexchange <18> Info Creating Renci SSH connection (unknown protocol) Nov 25, 2016 · Hi, Yes, it is incorrect and will be fixed shortly. Is one of these what I need to install? I sent logs to Veeam today and did hear back earlier. However, if it is desired to have VIX succeed, please see the relevant section at the bottom of the solutions section. There may come a time when you wish to add an AWS Amazon Linux 2 EC2 instance as a managed server in Veeam Backup and Recovery. I saw that in windows run I am able to open that '\\[ipredacted]\ADMIN$'. 142. If that doesn't solve your issue, please provide a support case ID for this issue, as requested when you click New Topic. It's strange because SSH both internally and externally work just fine. If RPC is testing successfully, it is generally acceptable for the VIX test to fail as it will not likely be used. To resolve I have to ssh in and disable MFA and then elevate the veeeam user that I'm using for the single use credentials and then rescan in Veeam. After changing the account used with the Linux server, the Veeam Data Movers will lose access to previously written restore points. This timeout is used to wait for connection to the specified backup proxy server through SSH. here you will find the section ‘Non-root Account’ – this is where you will need to select “Elevate account privileges automatically. Return Veeam Backup Service service's Log On As setting to "Local System account," and restart the service. ssh; d. Jul 23, 2020 · In VMware environments, Veeam Backup & Replication can use two methods to connect to a guest: RPC or VIX. 229. The Veeam server was first configured to use a single-use credential. Dec 28, 2018 · 10/9/2020 5:22:31 PM 24 (8308) Warning: Failed to create Granados SSH connection. Jul 20, 2022 · The SSH service is disabled and no gateway is set. 74 on any IP address. Veeam server is Windows will be using Linux Hardened repository. Note: Each added account must perform the initial MFA setup steps on the next login. Nov 26, 2020 · Hello everyone, i also had the same issue as flavio, but after i edited the hosts file the connection was not possible. As a workaround, you may try to disable automatic selection and assign dedicated gateway server for your SMB share repository: Dec 25, 2013 · Details: Unable to establish SSH connection with any connection point. I am trying to add Linux server in Managed system till testing connection its all fine. Older builds of v12 had a known issue with the automatic gateway server selection. " Apr 29, 2024 · Dear,I have a bare-metal Linux Server Oracle 9 with Oracle 19g database,I'm tryng peform a entire backup using Veeam Backup and Replication Community on a Windows Server 2019, and I give Errors and i need some help to troubleshoot it. In the SSH Port field, specify a number of the SSH port to connect to a Linux machine. 1 upgrade? Unable to connect to guest OS for guest processing. 2021 22:38:24] <01> Warning Failed to create Granados SSH connection 'cffda212-5690-4912-ba88-bfc55d17ffe20', switch to Renci SSH. 2. This VM will boot up in under a minute, will attach the backup and read its filesystem, after which you will get the familiar FLR restore window. Therefore, it is highly recommended to use the latest version of Veeam Backup & Replication to ensure maximum compatibility. zolrwi mokzre trk xfwavpr rmy zibv khsqhkcy nkh oxzl djhd rsouc pocyxhe pvtpyqi mrdnmwgk ylmqad